EM&ME

Welcome to the Ernestomeda club!

Enter your product code (id.code), which you will find in the EM&ME folder in the Kitchen’Care set, the handy box of cleaning products you received with your kitchen, and join us at the heart of our Customer Satisfaction project!

We invite you to view the Privacy Policy we have adopted.

* Mandatory field

Personal details

Name *

Surname *

State*

City *

Address *

Street*

Postcode *

Email *

Phone *

Profession

Age

Family members number

Education level

Kind of house

House floor area (sq. meters)

Kitchen area (sq. meters)

Is it your first kitchen bought? * Yes No

Details of your Ernestomeda kitchen

Were you already familiar with Ernestomeda?*

Yes No

How did you know about Ernestomeda? *

What is the name of your new Ernestomeda kitchen?

Which dealer did you buy it from?

How many dealers did you visit before purchasing? * One Up to 3 More than 3

How did you know about the dealer?*

When did you buy it?*

Did you like the external image of the showroom? * Yes No

Did the Ernestomeda area inside the showroom satisfy your expectations? * Yes No

Did the dealer make use of sales-tools during the negotiation? Yes No

Which factors influenced your purchasing decision?

How satisfied are you with your dealer’s composition design procedure? Quanto ti ritieni soddisfatto della progettazione della tua cucina?

Felicissimo Felice Serio Infelice

Comments

How satisfied are you with the installation work?

Felicissimo Felice Serio Infelice

Comments

Are you satisfied with the time taken from order to installation of your kitchen?

Felicissimo Felice Serio Infelice

Comments

How satisfied are you in general with the services provided by the dealer where you purchased your Ernestomeda kitchen?*

Felicissimo Felice Serio Infelice

Comments

Have you requested the online catalogue from the Ernestomeda website?*

Yes No

Did you visit the Ernestomeda website?*

Yes No

Are you happy with your kitchen’s quality?*

Yes No

Are you happy with your kitchen’s design?*

Yes No

Has your kitchen come up to your expectations?*

Yes No

Would you recommend an Ernestomeda kitchen to a friend?*

Yes No

Share with us desires and suggestions

Overall opinion*

Felicissimo Felice Serio Infelice

PURPOSES OF PERSONAL DATA PROCESSING:

Your data will be processed for Ernestomeda S.p.A.’s marketing and promotional purposes (e.g. market research, promotional, advertising and information initiatives, etc.). These activities may be carried out through traditional and electronic (via e-mail) communication tools. The data will be processed manually and/or electronically with statistical analysis methodologies by Ernestomeda S.p.A. and by the external data processors appointed for services connected with the above.

LAWFULNESS OF THE PROCESSING:

For the purposes indicated, the processing is lawful to the extent that you freely express your consent to the processing. In the case of consent to processing, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of the processing based on consent given before withdrawal.

COMMUNICATION OF DATA:

Subject to your consent, your collected and processed data may be communicated to:

Other companies belonging to the Scavolini Group;
Third parties, appointed by Ernestomeda S.p.A. as Data Processors, also for the purpose of enhancing your experience of contact with Ernestomeda S.p.A.

STORAGE TIMES:

All personal data will be stored until the withdrawal of your consent.

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